Privacy Policy
Last updated: January 2025
At Clotherly, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide to us when you:
- Contact us through our contact forms or email
- Subscribe to our newsletter or updates
- Participate in surveys or promotions
- Interact with our social media accounts
Automatically Collected Information
When you visit our website, we automatically collect anonymous behavioral data through Firebase Analytics to improve our service. We collect:
- Anonymous user IDs (generated automatically, no personal information)
- Pages visited and navigation patterns
- Product clicks and browsing behavior
- Search queries and filters used
We do NOT collect: IP addresses, names, email addresses, or any personally identifiable information. All tracking is completely anonymous and used solely for analytics and improving user experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our website services
- Responding to your inquiries and providing customer support
- Sending you newsletters and marketing communications (with your consent)
- Analyzing website usage to improve our content and user experience
- Detecting and preventing fraud or security issues
- Complying with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser preferences.
Third-Party Services
We may use third-party services for analytics, advertising, and other purposes. These third parties may collect information about your online activities over time and across different websites. We work with reputable service providers who are committed to protecting your privacy.
Affiliate Links and Advertising
Clotherly participates in affiliate marketing programs. When you click on certain links on our website and make a purchase, we may earn a commission. These affiliate relationships do not affect the price you pay and help support our free content. When you click affiliate links, you may be redirected to third-party websites that have their own privacy policies.
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With service providers who help us operate our website
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety, or that of others
- In connection with a business transaction such as a merger or sale
- With your consent or at your direction
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Objection to or restriction of certain processing activities
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at hello@clotherly.com.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@clotherly.com
We will respond to your inquiry as promptly as possible.